Locate the Unknown Device. RELATED: How to Use the Windows Device Manager for Troubleshooting You’ll see information about Unknown Devices in the Device Manager.To open it on Windows 10, 8.1, or 8, right-click in the bottom-left corner of the screen or press Windows Key + X and select Device Manager. If your USB device does not work the most likely problem is missing or outdated drivers. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. To verify that your driver is working, you should see a difference in the following pictures after plugging the CH340 to a USB port. To check that the CH340 enumerates to a COM port, you can open the device manager. You can click the Start or ⊞ (Windows) button and type 'device manager to quickly search for the application. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer I’m Moli, your virtual agent. I can help with Moto phone issues.
Improvements and fixes
This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.
How to get this update
This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here:
First, start the PC client. You’ll find a shortcut to DroidCam Client under Start Menu and on your Desktop.
If there is a separate admin account on the system, these shortcuts will be created on that users Desktop/Start Menu during installation.
Connect via WiFi
1. Turn on WiFi on your phone and connect to your home network as you normally would.
2. Start the phone app. The app will show Wifi IP & Port information.
If the IP is all zeros (0.0.0.0) – you are not properly connected to a WiFi network.
3. On the PC client, make sure the connection method is “WiFi/LAN”. Enter the IP and Port as displayed on the phone. Click [start].
4. The phone app should start showing the camera output. The PC client should start updating the “webcam” output, you can check in Skype/Zoom/etc. Find ‘video input’ settings in the options/preferences of these programs.
If the connection fails, try:
– Closing and re-opening the app
– Toggling the Wifi on phone and/or laptop
– Restarting your Wifi router (unplug from power, wait a few seconds, and plug it back in)
– Changing the connection port number in the app & client (eg. 4748 …)
Connect via USB (Android)For USB connections, you need to: a. enable USB Debugging on the phone, b. install drivers for your phone on the computer.
Drivers Hawk Bell Usb Devices Adapter
1. First, make sure “USB Debugging” is enabled on your phone. Its located in the phones Settings, under Developer Options.
On most phones the Developer Options screen is hidden by default. To unlock it, open the phones Settings, go to About Phone and search for Build number. Tap Build Number seven times to unlock Developer options.
If you’re having trouble, try the instruction here: https://www.howtogeek.com/129728/how-to-access-the-developer-options-menu-and-enable-usb-debugging-on-android-4.2/
Once unlocked, search for USB Debugging and turn it On.
2. With “USB Debugging” turned on, connect your device to the computer via USB.
In the DroidCam PC client, pick the USB connection option and click the refresh button. The client will try to detect connected devices. If the client detects your phone, you’ll likely get a dialog on the phone asking Allow USB Debugging, you need to tap OK. You can also skip the next step.
3. If the device is not detected, you need to install drivers for it as an additional step.
If you have a Google Nexus/Pixel, or a OnePlus, get the Google USB drivers:
Samsung USB drivers:
LG Mobile Drivers:
For other brands, this page provides links to most manufacturers websites: http://developer.android.com/tools/extras/oem-usb.html#Drivers.
You can also do a web search, ADB Drivers for ____.
Eg: ADB Drivers for HTC.
After the drivers are installed, re-connect the device to the computer and try again to refresh the USB list on the DroidCam PC Client. On the phone you may get a dialog asking Allow USB Debugging, you need to tap OK.
4. Once the client detects the phone, click Start to establish a connection just like you would over WiFi.
Drivers Hawk Bell Usb Devices Wireless
If you get “connection reset”, “connect lost”, “error receiving video headers” errors:
(1) On the phone, make sure the DroidCam app is open and ready.
(2) On the phone, pull down the notification area and open “USB Options”. Try picking the ‘PTP’ (Picture Transfer), or ‘Camera’, or just ‘Charging’ mode.
If the connection is still failing, try
(1) If you skipped the driver installation step above, try installing the drivers for your phone manually. Sometimes Windows auto-installs incorrect ones.
(2) Try changing the ‘DroidCam Port’ setting in the app, and on the client. Use, for example, 4848, 5050, 5151, etc.
(3) Try this alternate USB setup tool. The tool will detect and setup local port forwarding against all connected devices. If it works, you can replace the adb folder under Program Files x86 > DroidCam with the one in this download.
Connect via USB (iOS)USB connections for the iOS app require iTunes to be installed and that it detects your iDevice when you plug it in.
Click the refresh button on the DroidCam Client ‘USB’ tab and any available iOS devices will be listed as a string of random characters, this is the unique ID of the device. Click Start to establish a connection just like you would over WiFi.
– Make sure you have at least v6.2.3 of the Windows client which includes iOS support.
– The Windows Store version of iTunes may not have the necessary components for this to work. If you have the Windows Store version of iTunes and the DroidCam client is not detecting any devices, try re-installing iTunes manually by following the “Windows” link, or see this help article by Apple.
Connect with internet browsers (Android)
To use the “IP Cam” feature you normally don’t need to install any extra software on the computer.
1. Turn on WiFi on your phone and connect to a WiFi network as you normally would.
2. The app will show Wifi network name, and IP & Port information. If the IP is all zeros (0.0.0.0) – you are not properly connected to a network.
3. Open your internet browser (Firefox, Chrome, etc), and enter http://ip:port into the address bar (replace these with the actual ip and port values from the app). This should open a web page with the camera feed embedded inside.
Tip: Use an MJPEG viewer app or program to access the raw feed via http://ip:port/video (eg. on a Tablet, another smartphone, or a media player such as VLC). You can also specify resolution in the URL, and use the word “force” if you’d like to override any existing connections: http://ip:port/video.force?1280×720.
This can be handy is you want to connect many devices to eg. OBS Studio. If you’d like to connect over USB using the http method, use this USB setup tool which will create local port mappings to all connected phones via adb and the special 127.0.0.1 IP address.
WiFi Hotspots, USB Tethering, USB-C EthernetBoth USB Tethering and WiFi Hotspot connections with your phone can work with DroidCam. Some phones also work with USB-C to Ethernet wired connections.
On Android, you’ll need to find the IP address of the phone and enter that into the WiFi tab of the DroidCam client.
The easiest way is to open the phones Settings, scroll down to “System” or “About”, and look for the ‘Network’ section.
On iOS, for USB Tethering you can use standard USB connection option in the DroidCam client (see above).
For WiFi hotspots, try these standard IPs
192.168.0.1. Alternatively, on your PC open the Start menu and launch the Command Prompt program. Enter
ipconfig command, and look for ‘router’ or ‘gateway’ address, and use that as the phone IP.
WiFi Server Mode (DroidCamX only)Instead of connecting to the phone app from the PC client, DroidCamX can connect to PC client(s) from the phone.
1. Use the “WiFi Server” option on the PC client. Click [Start] to wait for a connection.
3. Open DroidCamX on your phone, use the options menu (⋮) and choose “Connect to Server”. You will need the computers local IP address (usually 192.168…) – look in your network settings or open a Command Prompt and type in ipconfig.
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